Patient information and forms

Patient Information & Resources

Everything you need for your visit to EYEVenue.

New Patient Forms

New patients should fill out all paperwork online prior to their appointment. When we are confirming your visit, we will send you the new patient form link directly. You can also access the forms here. Please ensure all required fields are completed and you hit the submit button at the end.

Access New Patient Forms

Insurance & Payment Information

We accept a wide range of insurance plans to make your eye care accessible. Please contact our office if you have questions about your specific plan. We also accept cash, credit cards, and offer financing options.

Accepted Insurance Plans

  • VSP (Vision Service Plan)
  • EyeMed
  • Blue Cross Blue Shield
  • Aetna
  • UnitedHealthcare
  • Cigna
  • Humana
  • Medicare

Office Hours

Tuesday - Friday
9:00 AM - 6:00 PM
Saturday
10:00 AM - 2:00 PM
Closed the 1st Saturday of every month
Sunday & Monday
Closed

Our Location

EYEVenue

2714 Greenville Avenue

Dallas, TX 75206

(Lower Greenville area)

View Map & Directions

Important Patient Information & Policies

Appointment Availability

Due to ongoing safety measures, our appointments may be booked a few weeks out. We are committed to accommodating everyone as quickly and safely as possible. If you wish to be added to our cancellation list, please call or text our office.

Patient Guest Policy

We request that patients do not bring any unnecessary guests during their visit, unless they are a parent or guardian accompanying a minor, or are acting as a caregiver.

Sick Policy

If you have experienced illness or been in contact with someone sick within the past 3 weeks, we kindly ask you to reschedule your appointment to ensure the safety of our patients and staff.

Frequently Asked Questions

Do you accept new patients?

Yes, we are always happy to welcome new patients to our practice! Please visit our New Patient Forms section to complete your paperwork before your first visit.

What should I bring to my eye exam?

Please bring your current glasses or contact lenses, a list of any medications you are taking, your insurance card, and a valid photo ID. If you've completed your new patient forms online, please ensure they are submitted.

How often should I get an eye exam?

Generally, a comprehensive eye exam is recommended annually for adults and children. However, the frequency may vary based on your age, risk factors, and existing eye conditions. Your optometrist will advise the best schedule for you.

Do you offer same-day glasses?

Yes! Our state-of-the-art in-house optical lab allows us to provide same-day finished glasses for most single-vision prescriptions.

What brands of frames do you carry?

We stock over 2,000 frames in-house, ranging from budget-friendly options to high-fashion designer brands. Our opticians will help you find the perfect fit.

Do you treat eye emergencies?

Yes, we can handle many eye emergencies. Please call our office immediately if you experience sudden vision changes, eye pain, or injuries.

Questions? We're Here to Help

Contact our friendly staff with any questions about your visit or our services.

Contact Us